Aaae Customer Experience Symposium 2024. It is also an opportunity for attendees to discover and experience customer experience products, services, and technologies, with targeted exhibitors showcasing their solutions to enhance the passenger experience and deliver. The airport customer experience symposium is the most vibrant and engaging networking opportunity of the year for airport cx and volunteer/ambassador program professionals, partners, and service providers.
Airports are the gateway to unforgettable journeys, and you are the gatekeeper to unparalleled customer experiences. This year’s premier airport event dedicated to customer and employee experience was hosted by incheon international airport and had as its theme “empowering the airport.